Q2M is a comprehensive on-line inventory management lot service. The Q2M Program is uniquely designed to help dealers achieve the highest possible ‘On-line’ inventory percentage while keeping on site management informed as to the status of their ever changing inventories. Inventory numbers change daily, and new issues arise daily as vehicles are taken in via trade or purchased at auction and delivered to the lot. As we are on site shooting and monitoring the ﬂow of vehicles Monday through Friday, we can process units the day they arrive on lot, or the day they clear recon. If there is a problem or a reason we cannot process a unit we will be able to communicate that problem to management the same day. As a part of our Inventory Management’ process, we have a number of programs and practices in place to increase the level of communication between our Field Service Reps and your Managers.
5 Day Service:
Five- day service is the core of our Quick 2 Market Program and is essential for our level of On-line Inventory Management. To service a dealer’s inventories at the speed of today’s market, 1, 2 or even 3-day service is no longer a viable solution. Vehicles need to be photographed and marketed the day they arrive on lot, and reshot the day they clear recon, anything less will slow inventory turn time.
Additionally, days away from a lot means any problems within an inventory linger and can become larger and costlier. A vehicle missing a sticker due to rolling back into inventory, or a unit that decertiﬁes yet still has a certiﬁed sticker are items that need to be addressed immediately.
Daily Check In / Check Out:
Our Field Service Reps (FSRs) will approach the tower or a designated manager on each lot visit to receive any special instruction before shooting, or to inquire on vehicle status conditions/issues from the previous days work.
Physical Lot Walk:
Our FSR’s will do a physical lot walk on each visit. We often ﬁnd units on lot that have not been booked in, are out of place, or ﬁnd other issues on lot during our physical inspection of the inventory that management needs to know. A physical lot walk/inspection is an essential part of our on-line inventory management process.
Not Retail Ready Report:
Our FSR’s will provide a Not Retail Ready Report showing the units that are not fully marketed. This report will also include the “Status” of each unit describing why there are no Retail Ready photographs. This handy ‘action list’ of units with only pre recon photos, or newly arrived units or problem units with no photo will be a valuable tool for the dealer’s day to day reference. Our FSR will review this report with the designated manager each day before leaving the lot.
Q2M Inventory Health Report:
The Q2M Inventory Health Report is an essential tool in maintaining and managing your on-line inventory. It shows an overview of your inventory including the number of units and percentage of the total inventory that have no photos, short shoots, no price, no custom comments and no options listed. You also have the ability to drill down on each to see the details. The Inventory Health Report is a push report sent via email seven days a week, arriving at 8am EST to the inbox of those managers you designate to receive. It reflects our ongoing eﬀorts to keep your online percentage as high as possible while keeping your managers informed. There is a separate line for each of your inventories and a special group roll up Inventory Health Report can also be created.
Monthly Manager Meeting and Evaluation:
Each Month our local Market Manager will meet with your management team at your dealership for an official service evaluation. Here, we will discuss the status of your on-line inventory, opportunities to improve and challenges to overcome. We will also confirm any special instructions are still valid as we move forward. We encourage our customers to participate and give us feedback during this meeting and at any time they would like to discuss their service. Our managers are always available via phone, email or during their regular visits to your dealership.